Common Beginner Mistakes
If you avoid these five, you'll be ahead of most beginners.
Relying only on the alert title without opening the evidence.
Ignoring the timeline and jumping straight to a decision.
Choosing an extreme decision quickly without gradual containment.
Writing overly generic notes like "looks suspicious".
Not explaining why you chose your specific decision.
Tips for Beginners
Four golden rules that will make your first ticket much easier.
Read all evidence before looking at the options.
Don't look for a 100% perfect answer — your reasoning is what matters.
Explain your thinking, even if you're not sure.
The ticket is a test of thinking, not a test of memorization.